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Making an NDIS claim ensures you're paid correctly and on time for the supports you deliver.
An NDIS claim is a request made to the National Disability Insurance Scheme (NDIS) to pay for a support or service that has been delivered to an NDIS participant.
For example, when you or your provider submit an invoice for a service (like therapy, equipment, or support work), that invoice is lodged as a claim with the NDIS. Once approved, the NDIS releases funds from your plan budget to cover the cost.
In short, an NDIS claim is how payments for your supports are processed through your NDIS plan.
At Swift Plan Manager, we've made the process of getting paid quick and stress-free. Just send us your invoice, and we'll handle the checks, processing, and payment—so you can focus on supporting participants, not chasing paperwork.
To make sure your claims are processed quickly and without delays, every invoice you submit must include key details. Having the right information not only ensures compliance with NDIS requirements but also guarantees accurate and timely payments for your services.
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The NDIA will accept an Australian Taxation Office 'Statement by a supplier' form from an exempt provider if they don't quote an ABN.
We've prepared an invoice template that providers can use to create compliant invoices. Access the invoice template here.
We know the NDIS can feel complex, so we've put together clear answers to the questions we get asked most often.
Plan management is when a registered provider like Swift Plan Manager helps you manage your NDIS funding. We handle payments, invoices, and reporting, so you can focus on living your life.
